Your success
is our goal

Industry-leading customized support services

Our team of client success experts is here to help every step of the way. We guide you through assessment, implementation, education, and reporting.

Here’s how we offer primary care clinician support:

Needs Assessments

  • We meet with you to understand your unique needs and goals in order to shape how we work together and ensure successful outcomes throughout our engagement

Implementation Support

  • Integration with your IT systems and clinical workflows for quick user adoption, user training, and support for all your questions to make using our products simple

Provider Engagement Support

  • We provide ongoing user training, education and marketing collateral, and touch-point meetings so that you feel supported and confident as a RubiconMD user

Continuing Medical Education

  • Continuing clinical education complete with module learning and community to help you learn about new, developing areas of medicine to better serve your patients

HITRUST Certified

  • RubiconMD is HITRUST certified, which means we take data protection seriously to ensure maximum security of patient data and HIPPA compliance

Data and Reporting

  • We provide you with a data analytics dashboard that allows you to track critical metrics and gain insights on clinician engagement, ROI, patient impact, experience with eConsults and more
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I absolutely LOVE RubiconMD. From the day we started working with you the attention to clinical experience has been incredible.

— PCP from a major ACO

RubiconMD, at your service

We deliver virtual specialty care that is aligned with your organization’s needs. By working with our client success team, you can expect:

  • Keep patient care at the appropriate site of care
  • Create a seamless clinical workflow that is proven to help patients
  • Avoid unnecessary services to reduce costs
  • Improve patient outcomes
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Why RubiconMD?

The healthcare system needs virtual solutions now more than ever.

You and your team can revolutionize the way you deliver value-based care.

RubiconMD Premier Specialist Panel

Improved care plans 80% of the time

Best-in-class user experience

Clinical workflow expertise

More accessible, convenient patient care

Reduce costs for patients & health system

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