Our team of client success experts is here to help every step of the way. We guide you through assessment, implementation, education, and reporting.
Here’s how:
Industry-leading customized support services
Needs Assessments
- We meet with you to understand your unique needs and goals in order to shape how we work together and ensure successful outcomes throughout our engagement
Implementation Support
- Integration with your IT systems and clinical workflows for quick user adoption, user training, and support for all your questions to make using our products simple
Provider Engagement Support
- We provide ongoing user training, education and marketing collateral, and touch-point meetings so that you feel supported and confident as a RubiconMD user
Continuing Medical Education
- Continuing clinical education complete with module learning and community to help you learn about new, developing areas of medicine to better serve your patients
HITRUST Certified
- RubiconMD is HITRUST certified, which means we take data protection seriously to ensure maximum security of patient data and HIPPA compliance
Data and Reporting
- We provide you with a data analytics dashboard that allows you to track critical metrics and gain insights on clinician engagement, ROI, patient impact, experience with eConsults and more
I absolutely LOVE RubiconMD. From the day we started working with you the attention to clinical experience has been incredible.
— PCP from a major ACO
RubiconMD, at your service
We deliver virtual specialty care that is aligned with your organization’s needs. By working with our client success team, you can expect:
- Keep patient care at the appropriate site of care
- Create a seamless clinical workflow that is proven to help patients
- Avoid unnecessary services to reduce costs
- Improve patient outcomes
Why RubiconMD?
The healthcare system needs virtual solutions now more than ever.
You and your team can revolutionize the way you deliver value-based care.
RubiconMD Premier Specialist Panel
Improved care plans 80% of the time
Best-in-class user experience
Clinical workflow expertise
More accessible, convenient patient care
Reduce costs for patients & health system
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