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National PACE Association Fall 2023 Conference Takeaways

Published on October 13, 2023  |  By: RubiconMD

In a thought-provoking conference session titled “A Balance of Rights: The Right to Access Specialists for Care vs. Doing the Right Thing for the Participant,” attendees delved into the complex landscape of providing healthcare to medically and socially complex older adults in PACE programs. Among the many valuable insights shared, an innovative approach that emerged as a focal point was the use of eConsults. Read on to learn how eConsults are transforming the way PACE clinicians engage with specialists, ensuring better care for participants.

Empowering Communication for Better Outcomes

Improving participants’ care plans lies at the heart of the primary care setting. eConsults serve as a powerful tool for keeping the PCP primary but also fosters communication between PACE clinicians and virtual specialists. They facilitate collaborative decision-making, allowing care teams to discuss the benefits and risks of various approaches while keeping participants informed and engaged. By leveraging eConsults, PACE programs can ensure that every participant’s unique needs are met while providing a higher standard of care.

Bridging the Gap with eConsults

eConsults have made a proven impact on enhancing specialty care access and coordination for older adults. Timely access to specialists is crucial, and eConsults offer a streamlined solution that enables primary care teams to connect with specialists efficiently, seeking expert opinions, guidance, and recommendations without the need for traditional in-person appointments. This approach not only saves time but also ensures that participants receive the right care at the right time, reducing delays and improving health outcomes.

Embracing the Future of Healthcare

As the healthcare landscape continues to evolve, the ability to harness technology for better outcomes becomes increasingly vital. eConsults enable PACE programs to not only meet regulatory requirements but also elevate the quality of care provided. By developing the capacity for eConsults, clinicians can ensure that participants have access to the expertise they need when they need it, all while maintaining a patient-centered approach.

In conclusion, NPA’s 2023 Fall Conference session shed light on the transformative potential of eConsults for elder PACE patients. By embracing this innovative model, PACE programs can strike a balance between the right to access specialists and doing what’s right for the participants. 

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See how proactive use of eConsults for diabetes management reduced population health A1c by 1.5% and reduced referrals per visit by 15%.