Innovation in Healthcare: Why More of the Same is Not the Answer

On-Demand Webinar   |   Jul. 12, 2018





CME Participation Waiver *
By registering for the webinar, you are confirming that you agree to the waiver available at the bottom of this page.


Chief Health Officer, Cityblock


Founder & Executive Chairman, One Medical


Chief Product Officer, CareMore

Moderator:  Nwando Olayiwola, MD, MPH, FAAFP

Family Physician; Chief Clinical Transformation Officer, RubiconMD

Host:  Anna Potapov, MD, MBA, MPH

Head of Medical Networks, RubiconMD


Toyin Ajayi, MD, MPhil, is the clinical lead for Cityblock. A spinout of Sidewalk Labs, Google's famed urban innovation group, and backed Maverick Ventures and former CMS Administrator Andy Slavitt. Cityblock aims to improve care for low-income communities with serious health problems. Prior to Cityblock, Toyin served as Chief Medical Officer of Commonwealth Care Alliance.

Tom X. Lee, MD, MBA, founded tech-enabled primary care pioneer One Medical in 2007. With over $180 million in funding to date, One Medical is one of the more well-capitalized primary care innovators in the space. Previously, Tom served as chief medical officer of Epocrates, which was acquired by athenahealth in 2013.

Vivek Garg, MD, MBA, leads growth strategy, product development, and implementation for CareMore Health System. A subsidy of Anthem and leader in care delivery innovation nationally, CareMore serves high-risk Medicare and Medicaid patients across ten states. Previously, Vivek was the Director of Medical Operations and Medical Director at Oscar Insurance.

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Health care is a complex industry and one that makes innovation difficult and consuming, but necessary. Achieving the Quadruple Aim in healthcare - managing population health, improving patient experience, optimizing clinician and team satisfaction, and lowering costs - remains elusive to many health care organizations. Physicians are experiencing higher than ever rates of professional burnout, patients experience significant challenges with accessing primary and specialty care in a timely and meaningful way, socio-behavioral complexities of care remain unaddressed, health disparities and inequities continue to widen, care coordination between medical neighborhood stakeholders is fragmented, new technologies, pharmaceuticals and devices require an average of 10 years before they penetrate the market, and health care spending consumes nearly 17% of the US GDP, more than any other industrialized nation, while US health system performance is ranked lowest among its peers. As such, the status quo is not sustainable and innovation is not just a good idea, it’s a lifeline for health care.

In this conversation, our panelists will share unique health care innovations that disrupt the status quo. Learn how cutting health organizations have created models that are technology-enabled, patient-centered, holistic, accessible, team-based, timely, high quality, data driven, cost-effective, and well coordinated for a diverse portfolio of patients and their communities.


This lecture will be conducted as a one-hour live webinar. Registration is free. Participants will submit a survey at the end of the session to claim CME credit.


  • J. Nwando Olayiwola, MD, MPH, FAAFP

  • Anna Potapov, MD, MPH, MBA

  • Marc E. Walker, MD, MBA

  • Pooja Mittal, DO



By the end of the event, participants should:

  1. Current challenges and trends in primary care and specialty care delivery, including professional burnout, change fatigue and care coordination complexities

  2. Emerging trends in healthcare innovation that re-engineer the way primary care and specialty care are delivered and received

  3. Strategies and models that can be applied and leveraged to deliver better healthcare, in a more patient-centered, timely and cost-effective manner


This Live series activity, Optimizing Management of Common Specialty Conditions in the Primary Care Setting, from 07/01/2018 - 07/01/2019, has been reviewed and is acceptable for credit by the American Academy of Family Physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Each webinar in the series is approved for 1.0 AAFP Prescribed credits unless otherwise noted. 

AMA/AAFP Equivalency: AAFP Prescribed credit is accepted by the American Medical Association as equivalent to AMA PRA Category 1 credit(s)™ toward the AMA Physician’s Recognition Award. When applying for the AMA PRA, Prescribed credit earned must be reported as Prescribed, not as Category 1. 

This Live series activity is eligible for Continuing Education credit from the American Association of Physician Assistants (AAPA) and the American Association of Nurse Practitioners (AANP). Physician Assistants (PAs) and Nurse Practitioners (NPs) may claim AMA PRA Category 1 equivalent credits per webinar based on their participation.